Shipping time: 

Average shipping time: A week

1. Minimum: 4 days

2. Maximum: 10 days 

Refund and Cancellation: 

There shall be no Cancellations for orders.

Refund can be generated on certain criteria:

• If product is damaged, Videos and pictures are needed. You can mail it to us at shopwithosorganic@gmail.com or @osaorganicskincare on instagram
• Further we will either refund or exchange the products for you.
• If a wrong product is delivered, we shall resend it. Videos and pictures are needed. You can mail it to us at shopwithosorganic@gmail.com or @osaorganicskincare on instagram
• Resending time is 1 week from the day of complaint. Refund generation time is 4 days. 

Privacy Policy:

• Using our pictures without our permission will lead to strict legal actions.
• Used products will not be accepted
• Copying our products or descriptions will be liable for legal action. 

Terms and Conditions: 

• Order once placed cannot be changed. 
• Patch tests are always recommended. 
• Pipping of whipped soaps may vary.
• Colours of the product may be a shade lighter or darker due to the lighting.
• For any exchange, refund, pictures are compulsory within 3 days of product delivery.